We take great care to ensure the quality and safety of our food products. Due to the perishable nature of food, all sales are final, and we do not accept returns or exchanges on food items once they have left our premises or have been delivered.

However, we are committed to your satisfaction. We will gladly offer a replacement or refund under the following conditions:

✅ Damaged or defective items
If you receive a product that is damaged, defective, or spoiled upon arrival, please contact us within 24 hours of delivery. Provide a description and photographic evidence of the issue.

✅ Incorrect item received
If we have shipped the wrong item, let us know within 24 hours, and we will arrange for a replacement or refund.